New Arrivals

Page 2 of 10

  Title Copies
Raving Fans: A Revolutionary Approach To Customer Service 
Edition: 1 
Year: 1993 
ISBN: 0688123163 
ISBN 13: 9780688123161 
 2 
What is Lean Six Sigma 
Edition: 1 
Year: 2003 
ISBN: 007142668X 
ISBN 13: 9780071426688 
 1 
Essential Managers: Putting Customers First (Essential Managers Series) 
Edition: 1st 
Year: 2002 
ISBN: 078948952X 
ISBN 13: 9780789489524 
 1 
Listen: Brief 
Edition: 5th 
Year: 2004 
ISBN: 0312401159 
ISBN 13: 9780312401153 
 1 
How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients 
Edition: First Edition 
Year: 2000 
ISBN: 0786865954 
ISBN 13: 9780786865956 
 2 
Four Seasons: The Story Of A Business Philosophy 
Year: 2010 
ISBN: 0143170880 
ISBN 13: 9780143170884 
 1 
Patriot Hearts: Inside the Olympics That Changed a Country 
Edition: First Edition 
Year: 2011 
ISBN: 1553657942 
ISBN 13: 9781553657941 
 1 
Janson's History of Art: Western Tradition, Volume 2 
Edition: 7th 
Year: 2006 
ISBN: 0131934724 
ISBN 13: 9780131934726 
 1 
Finding and Keeping Good People 
Year: 1995 
 1 
Blue Ocean Strategy: How to Create Uncontested Market Space and Make Competition Irrelevant 
Edition: 1 
Year: 2005 
ISBN: 1591396190 
ISBN 13: 9781591396192 
 1 
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