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Page 2 of 10
Title
Authors/Editors
Publisher
Type
Copies
Raving Fans: A Revolutionary Approach To Customer Service
Edition
:
1
Year
:
1993
ISBN
:
0688123163
ISBN 13
:
9780688123161
Ken Blanchard
Sheldon Bowles
William Morrow
Books
2
What is Lean Six Sigma
Edition
:
1
Year
:
2003
ISBN
:
007142668X
ISBN 13
:
9780071426688
Michael L. George
David Rowlands
Bill Kastle
McGraw-Hill Education
Books
1
Essential Managers: Putting Customers First (Essential Managers Series)
Edition
:
1st
Year
:
2002
ISBN
:
078948952X
ISBN 13
:
9780789489524
Ken Langdon
Andy Bruce
DK
Books
1
Listen: Brief
Edition
:
5th
Year
:
2004
ISBN
:
0312401159
ISBN 13
:
9780312401153
Joseph Kerman
Gary Tomlinson
Bedford/St. Martin's
Books
1
How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients
Edition
:
First Edition
Year
:
2000
ISBN
:
0786865954
ISBN 13
:
9780786865956
Jeffrey J. Fox
Hachette Books
Books
2
Four Seasons: The Story Of A Business Philosophy
Year
:
2010
ISBN
:
0143170880
ISBN 13
:
9780143170884
Isadore Sharp
Viking
Books
1
Patriot Hearts: Inside the Olympics That Changed a Country
Edition
:
First Edition
Year
:
2011
ISBN
:
1553657942
ISBN 13
:
9781553657941
John Furlong
Douglas & McIntyre
Books
1
Janson's History of Art: Western Tradition, Volume 2
Edition
:
7th
Year
:
2006
ISBN
:
0131934724
ISBN 13
:
9780131934726
Penelope J.E. Davies
Walter B. Denny
Frima Fox Hofrichter
Joseph F. Jacobs
Ann M. Roberts
David L. Simon
Prentice Hall
Books
1
Finding and Keeping Good People
Year
:
1995
Jenkins
Successful Negotiating Inc.
Books
1
Blue Ocean Strategy: How to Create Uncontested Market Space and Make Competition Irrelevant
Edition
:
1
Year
:
2005
ISBN
:
1591396190
ISBN 13
:
9781591396192
W. Chan Kim
Renee Mauborgne
Harvard Business Review Press
Books
1
1
2
3
4
5
6
7
8
9