Becoming a Service Icon

Type
Book
Authors
Mowatt ( Jeff )
 
Category
Customer Service  [ Browse Items ]
Publication Year
2004 
Pages
163 
Subject
Customer Service 
Description
Imagine leading a team whose service is so outstanding it becomes your brand. Your group becomes what you always knew it could be - one of a kind, defying comparison. Customers hear about you, are drawn to you, and refuse to leave you because your team is the industry Service Icon.  
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