New Arrivals

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  Title Copies
Raving Fans: A Revolutionary Approach To Customer Service 
Edition: 1 
Year: 1993 
ISBN: 0688123163 
ISBN 13: 9780688123161 
 2 
Essential Managers: Putting Customers First (Essential Managers Series) 
Edition: 1st 
Year: 2002 
ISBN: 078948952X 
ISBN 13: 9780789489524 
 1 
How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients 
Edition: First Edition 
Year: 2000 
ISBN: 0786865954 
ISBN 13: 9780786865956 
 2 
Finding and Keeping Good People 
Year: 1995 
 1 
Becoming a Service Icon 
Year: 2004 
 1 
The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World 
Edition: Rev Exp 
Year: 2011 
ISBN: 1422173356 
ISBN 13: 9781422173350 
 1 
Customers for Life 
Edition: 1st 
Year: 1990 
ISBN: 0385415036 
ISBN 13: 9780385415033 
 1 
The Irreplaceable Service Manager 
Year: 2016 
ISBN: 1604587415 
ISBN 13: 9781604587418 
 1 
Machine Shop Trade Secrets 
Year: 2005 
ISBN: 0831132272 
ISBN 13: 9780831132279 
 1 
Fast Track Production 
Year: 1998 
 1 
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